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Customer Care

Frequently Asked Questions

Everything you need to know, in one place. Still stuck? Our team is a message away.

Frequently Asked Questions

Orders

Shipping

Returns

Sizing & Fit

Orders

Can I change or cancel my order after it’s placed?

I didn’t receive an order confirmation.

Do you offer gift wrap?

Shipping

When will my order ship?

Do you offer free shipping?

Do you ship internationally?

Returns

What is your return policy?

How long does a refund take?

Sizing & Fit

How do your sizes run?

Are your models sized up or down?